Once your data runs out, your eSIM will stop connecting to the internet. You can quickly top up more data through our app or website to stay connected.
by admin If your device supports dual SIM functionality, you can manage which SIM uses data.
by admin Smart top-up allows you to set up automatic refills when your data gets low. This ensures that you’ll never run out of data unexpectedly. You can manage smart top-up settings through our app.
by admin You can easily top up your eSIM through the app by following these steps: My eSIMs > Top-up > Select desired plan > Checkout > Choose payment method > Pay. The balance will be added to your eSIM instantly.
by admin The duration of your data depends on the plan you purchase. Based on your destination, we offer a variety of data plans, some with weekly, monthly, or even unlimited validity. Be sure to check the plan details for the specific duration.
by admin Scheduled activation allows you to set a future date and time for your eSIM to become active. This is ideal if you’re preparing your eSIM for a trip or need it to activate at a specific time. *Please note that the eSIM will automatically activate on the scheduled date and must be installed before you can begin using it.
by Pei Zhen Wen Easy! Simply purchase a data plan from “My eSIM” section, and we’ll send you a QR code. Scan it using your device to activate the eSIM, or follow the manual installation tutorial with the provided information.
by Pei Zhen Wen BNESIM eSIMs are primarily for data. If your plan includes voice and SMS, make sure your device settings are configured to allow calling and texting through the eSIM.
by admin Make sure you’ve selected the eSIM as your primary data source in your phone’s settings. If it’s not working, check your APN settings, which you can configure under “Mobile Data” settings. Restart your device to apply any changes.
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