Ensure your eSIM is installed correctly and that you’re in a supported coverage area. Check if airplane mode is off and that your device is set to use the eSIM for data. If problems persist, restart your device.
by admin If your eSIM isn’t activating, make sure you have a stable internet connection and that your device supports eSIM. Restart your phone after scanning the QR code, and ensure you’re in an area with good network coverage. If issues persist, our support team is here to help!
by admin To delete the eSIM, go to the ‘My eSIM’ section, click on the eSIM you want to delete, then tap on DELETE and CONFIRM.
by admin Yes, you can delete your eSIM. This action is irreversible, meaning it cannot be reinstalled, and any remaining data credit cannot be retrieved.
by admin Yes, our eSIM supports 5G on compatible devices and in locations where 5G networks are available.
by admin Yes, if you’re using a physical SIM for calls and an eSIM for data, you can still receive calls on your primary number while using BNESIM’s eSIM for data connectivity.
by admin Yes, you can! If your device supports dual SIM functionality, you can use both your physical SIM and eSIM simultaneously. This means you can keep your regular phone number and use BNESIM for your data needs.
by admin Our eSIM is designed to provide you with DATA ONLY connectivity all over the world. Although they do not include a phone number, you can use the data to make calls using applications with voice call feature.
by admin It depends on whether your device has dual-SIM capability. If it does, you can use your eSIM alongside your current phone plan. Your existing SIM card will handle your usual services, like calls and SMS, while the BNESIM eSIM manages your data (internet) needs. If your device does not support dual-SIM, you’ll need to turn …
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